An Overview of Social Services in Hong Kong
An Overview of HKCSS’s Agency Members in 2021[1]

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The below statistics are based on the information, financial report, and annual report provided by the agency members of the Hong Kong Council of Social Service. If the information is quoted from other sources, it will be indicated separately.

1Number of social service organizations in Hong Kong (organizations) (Up to July 2022)
Agency Members of The Hong Kong Council of Social Service503 
Organizations receiving regular funds from the Social Welfare Department[2]170 
Member agencies of The Community Chest of Hong Kong[3]168 
2Types of legal form (organizations) (Up to July 2022)
Company Ordinance41683%
Societies Ordinance408%
Other Hong Kong Ordinances479%

Scope of services provided (organizations)


Children & youth services31663%
Family services29659%
Elderly services22545%
Community services22545%
Rehabilitation services16533%
Services for specific groups7514%

Number of organizations by districts (organizations) [5]


Sham Shui Po98 
Yau Tsim Mong88 
Kwun Tong86 
Wong Tai Sin75 
Sha Tin66 
Kwai Tsing64 
Kowloon City59 
Central and Western57 
Tuen Mun52 
Yuen Long49 
Wan Chai47 
Tsuen Wan45 
Tai Po39 
Sai Kung38 
5Total number of service centers N=449 4,399 centers 
6Number of board members[6] N=433 4,349 persons 
7Total number of staff[7] N=499 80,006 persons 

Total number of professional staff (persons) 

Registered social workers12,917 
Medical, Nursing and allied health professionals[8]4,800 
Teachers and educational professionals1,971 
9Total number of central administrative staff[9] N=469 1,766 persons 
10Size of organizations by staff number (organizations)
0 person9118%
1 - 10 persons15230%
11 - 100 persons16533%
101 - 500 persons5110%
> 501 persons408%
11Total number of volunteers[10] N=478 574,832 persons 
12Total annual income of organizations for 2019/20[11] N=483 HK$35.9 B 
13Sources of funding[12] 
Social Welfare Department[13]HK$19.4 B54%
Other government departmentsHK$3.9 B11%
Service and fee IncomeHK$5.7 B16%
Private and corporate fundingHK$3.5 B10%
The Hong Kong Jockey Club Charities Trust (Including “Capital Income”)[14]HK$2.7 B8%
The Community Chest of Hong Kong[15]HK$0.3 B1%
Social enterprises[16]HK$0.5B1%
14Total annual expenditure of organizations for 2019/20 N=483 HK$35.2 B 
15Allocation of expenditure[17]
Elderly servicesHK$12.4 B35%
Rehabilitation servicesHK$10.1 B29%
Children & youth servicesHK$5.1 B15%
Family servicesHK$4.7 B13%
Community servicesHK$2.1 B6%
Others (e.g. Designated service users or capital expenditure)HK$0.7 B2%
16Total surplus of organizations N=483 HK$ 0.7B 
17Size of organizations by annual expenditure (organizations)
< HK$5,000,00021144%
HK$5,000,000 - < HK$10,000,0006313%
HK$10,000,000 - < HK$30,000,0009219%
HK$30,000,000 - < HK$100,000,0005612%
≥ HK$100,000,0006113%
18Average organization expenses ratio N=460
Service and programme expenses ratio88.6% 
Administrative expenses ratio11.4% 
19Range of administrative expenses ratio[18]  N=460 6.1% -16.3% 
20Number of social enterprises in Hong Kong (up to April 2022) 711 units 
21Social mission of social enterprises (Units) (up to April 2022)
Work Integrated Social Enterprise40457%
Promote social inclusion32345%
Serve unmet social needs29642%
Promote sustainable development21130%
Support and empower disadvantaged and marginalized groups15021%
Poverty alleviation8412%
Advocate fair trading669%
22Partnership - Number of caring companies / caring organizations 2021/2022 4,156 organizations 


[1] Statistics are primarily as of 2020/21 and will be annotated if the data is not for that period.

[2] The information is obtained from the online document of the Social Welfare Department.

[3] The information is obtained from the member agency list in the website of The Community Chest of Hong Kong.

[4] N represents the total number of valid replies of the statistic by the organizations.

[5] This item counts the number of organizations with service centers in a given district.

[6] The total number of board members is the sum of the numbers of board members of all surveyed organizations in 2020/21.

[7] Full-time staff includes permanent and contract staff. A half-time staff is counted as 0.5 full-time staff.

[8] Care workers are excluded.

[9] The central administrative staff includes personnel from related departments of corporate communications and marketing, fundraising, information technology, accounting and finance, and human resources.

[10] The total number of volunteers is the sum of the numbers of volunteers of all surveyed organizations in 2020/21.

[11] Calculations are based primarily on the organizations’ 2019 or 2019/20 financial statements, and only the income and expenditure of social services provided in Hong Kong by the organizations are included. If an organization does not mainly provide social services in Hong Kong, and its financial statement does not provide data by region, then its income and expenditure are not included.

[12] The sum of various sources of revenue may vary slightly from the total annual income due to rounding. Calculations are based primarily on organization's 2019 or 2019/20 annual report. The income and expenditure arising from the operation of primary and secondary schools, hospitals, historical and cultural venues, public services, subsidized housing, hotels and guesthouses, properties and overseas services are excluded.

[13] This data is quoted from the recurrent subvention to NGOs provided by the Social Welfare Department in 2019/20.

[14] This data is quoted from the Hong Kong Jockey Club Annual Report 2019/20. 

[15]This data is quoted from The Community Chest of Hong Kong Annual Report 2019/20

[16] This data includes revenue generated from shops operated by organizations.

[17] This is a projection based on the Social Welfare Department's 2019/20 subventions for various services and the distribution of services by organization.

[18]Organizations are divided into 5 expenditure groups according to their total expenditures. For each expenditure group, an average administrative expenses ratio is calculated using figures of the organizations in the group. The range of administrative expenses ratio is the range of such ratios of these 5 expenditure groups.